Shipping policy

Shipping Policy

All of our products are made to order. Please review the following shipping details before placing your order.

Order Processing Time

Each order is custom-made based on your selected vehicle and specifications.

  • Standard production time: 7–10 business days
  • Orders are processed Monday through Friday (excluding holidays)

Once your order is completed, it will be shipped promptly.

Shipping Times

Shipping times vary depending on your location:

  • United States: 2–5 business days
  • International: 5–10+ business days (varies by country and customs processing)

Please note that these are estimated delivery times and may vary.

Expedited Orders

Expedited production may be available for select orders using in-stock materials.

If you require faster processing, please contact us before placing your order to confirm availability.

Shipping Carriers

We use trusted carriers such as:

  • UPS
  • FedEx
  • United States Postal Service

Carrier selection may vary depending on your location and order details.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear.

International Shipping

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Additional fees

These charges are the responsibility of the customer and are not included in the purchase price.

We are not responsible for delays caused by customs.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided and the order has already been shipped, we are not responsible for lost or delayed packages.

Delays & Delivery Issues

While we aim to meet all delivery estimates, we are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs processing
  • Incorrect addresses

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 72 hours of delivery with your order number and photos (if applicable).

We will work with the carrier to resolve the issue and ensure a fair outcome.

Contact Us

If you have any questions about shipping, please contact us at: MOGULMATS@GMAIL.COM